Delivery

Shipping Policy

Everything about how your printed-to-order items travel from our studio to your door.

Last updated: September 25, 2026

Rates & Timing

Shipping rates and estimated time

All items are printed to order. Below is our flat shipping rate and the time your order spends in production and transit.

DetailWhat to expect
Shipping fee$4.95 flat rate per order
Processing time2–5 business days (item is produced upon order)
Delivery time3–5 business days after dispatch
Total estimated time5–10 business days from order date
CoverageAll 50 United States, including Alaska & Hawaii

Please note: Business days are Monday – Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Carriers

Who delivers your order

Orders ship via USPS, UPS, or FedEx. The carrier is assigned automatically based on your delivery location and the order, and appears in your shipping confirmation email.

📮

USPS

Standard nationwide delivery.

🚛

UPS

Tracked ground service.

✈️

FedEx

Reliable coast-to-coast transit.

Coverage

Where we ship

We ship to all 50 United States, including Alaska and Hawaii. We are unable to ship to the following destinations:

Not eligible: P.O. Boxes, APO/FPO/DPO addresses, U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands), and international addresses. We ship within the United States only.

Tracking

Order tracking

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and carrier. You can use it to follow your package until delivery.

Support

Lost or missing packages

If your tracking shows delivered but you have not received your package, or transit appears stalled, please contact us within 7 days of the estimated delivery date.

StepTimeline
Report to supportWithin 7 days of estimated delivery
Carrier investigation3–5 business days
ResolutionReplacement produced upon order, or full refund
Address Issues

Failed delivery or wrong address

Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address provided by the customer, a re-shipment fee applies before we can send it again.

Order Changes & Tax

Changes & pricing

Because items are produced upon order, changes can only be made before production begins. Contact us as soon as possible if you need to adjust your order.

The price displayed is the final product price. Any applicable sales tax, if required by your state, will be calculated at checkout.

Questions about your shipment? Email [email protected].

kataprintxsport.shop is operated by Nguyen Thi Bich Thao.
Thon Cong Hoa, Phu Linh, Soc Son, Ha Noi, Vietnam
Email: [email protected]
Phone: +84 348493759
Support Hours: Mon–Fri, 9:00 AM – 6:00 PM ICT (Indochina Time)
© 2026 Nguyen Thi Bich Thao. All rights reserved.